We can review the transaction and explain what's realistically possible. In most cases, blockchain transactions to an incorrect but valid address cannot be reversed, but we can advise on any available options, such as contacting the receiving exchange if one is involved.

We can review your situation and advise on wallet-recovery approaches that may apply depending on your wallet type and what information you still have. Outcomes vary significantly case by case, and some situations may not be recoverable.

We can review the contract and transaction history to help you understand what happened and whether there's a realistic path to documentation, reporting, or tracing — though recovery in these cases is often limited.

Yes, this is one of the more common case types we review. We can help document what happened, trace where funds moved on-chain, and prepare information to support a report to relevant platforms or authorities.

In many cases we can map how funds moved across wallets and, where relevant, flag interactions with known exchanges. On-chain tracing shows movement of funds but does not by itself guarantee identification of the person responsible or recovery of the funds.

A description of what happened, roughly when it occurred, the approximate amount involved, and any transaction IDs, wallet addresses, or screenshots you have. More detail generally means a more useful initial assessment.

We review the details you've submitted and follow up, usually by email, with an initial assessment of whether and how we might be able to help — along with next steps if you'd like to proceed.

Initial reviews are typically completed within a few business days of receiving your case details, though more complex cases involving extensive transaction history can take longer.

We can help prepare clear documentation to support a report, but filing with police or regulators is typically something you'll need to do directly, since these bodies generally require the filing to come from the affected party.

Where it's relevant to a case, we coordinate documentation and reporting in a form that's usable by law enforcement, exchanges, or forensic partners. We're clear with you about the limits of what any of these parties can realistically do.

The initial case review is free and no-obligation. If further work is needed, we'll explain any fees clearly and in writing before anything is charged — there are no hidden costs.

The initial case review is free. If you choose to move forward with further work, any applicable fees are explained and agreed in writing before we begin — we won't surprise you with charges partway through.

Yes. Case details are handled confidentially and are not shared outside of what's necessary to review your case or, with your consent, to support a report to a relevant platform or authority.

No, never. We will not ask for your seed phrase, private keys, or wallet passwords at any point. If anyone contacts you claiming to be from Fraud Counsel Department and asks for this information, it is not us — please do not share it.

We'll tell you honestly. If we don't believe we can meaningfully help, we'll say so during the initial review rather than taking on work that isn't likely to lead anywhere — and we'll still point you toward other resources where possible.

Submit your case details through our contact form with a description of what happened. There's no cost to submit, and we'll follow up with an honest initial assessment of whether and how we can help.